REFUND AND RETURN POLICY

By placing an order, you have confirmed that you have read, understood and accepted these following policies.

Returns

 We accept return on products which were shipped out by us and if the item is faulty due to an error on our end (e.g. wrong item or damaged item). 

Item(s) must be returned together with proof of purchase. 

To complete your return, we require a receipt or proof of purchase. Please contact our support team via email for more information. Please be informed that you have to pay the return shipping fee.

Refunds 

Our policy lasts 7 days from the arrival date. If 7 days have gone by since you received the item, unfortunately, we can’t offer you a refund or exchange. 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. 

We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days. 

There is often some processing time (5 business days) before a refund is posted. 

If you’ve done all of this and you still have not received your refund yet, please contact us at Email: contact@wicomat.com